privacy notice

Blue sky ski-ing limited Privacy Policy

Last updated 30th august 2020

Blue sky ski-ing Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect information about you to process your order and to provide you with the best service possible. We will never collect sensitive information about you without your explicit consent. We will not transfer or sell your information. If you have any questions/comments about privacy, you should email us at privacy@blueskyskiholidays.co.uk

The type of personal information we collect

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· Register online or place an order for any of our products or services

· Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

· Use or view or website via your browser’s cookies

We also receive personal information indirectly, from the following sources in the following scenarios:

· Social media platforms where you have indicated interest or contacted us via the social media platform for any of our products or services.

We use the information that you have given us to:

· Process your order, manage your account

· Email you with special offers on other products and services we think you might like.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting optout@blueskyskiholidays.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@blueskyskiholidays.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at complaints@blueskyskiholidays.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk